Community Voice

How community input shapes our governance decisions and AI services

156

Community Members Engaged

54

Feedback Inputs

12

Decisions Influenced

6

Key Themes

Community Themes

Language access8
Trust and transparency12
Human help available6
Privacy concerns15
Avoiding bias9
Low-bandwidth usability4

You Said / We Changed

Direct connections between community feedback and governance decisions

Language access

“We need multilingual support for non-English speakers”

Community Voice

Action Taken

Added language selection requirement to all public-facing tools

View related decision
Trust and transparency

“People want to know when AI is being used”

Community Voice

Action Taken

Mandatory AI disclosure labels on all chatbots

View related decision
Human help available

“Some prefer talking to a real person”

Community Voice

Action Taken

Escalation to human required within 2 interactions

View related decision
Privacy concerns

“Worried about data being stored or shared”

Community Voice

Action Taken

No PHI in AI tool responses; clear data retention policies

View related decision

Feedback Loop Process

1

Gather

Collect community input through surveys, focus groups, and listening sessions

2

Analyze

Identify themes, concerns, and priorities from community feedback

3

Integrate

Incorporate findings into governance decisions and tool requirements

4

Report Back

Share how community voice influenced decisions and outcomes

Sample data for demonstration purposes only